Thank you the Curtis Hotel for hosting the August Education Meeting
Previous Meeting Recap
Meeting and Travel Safety in a Changing World
Recap of the April 24, 2018 Chapter Meeting
By MaryLou Wallace, AAS, CGMP
SGMP would like to thank our Ashley Wray, Russell Guibord and the Denver Airport Marriott at Gateway Park –for hosting the April 24, 2018 SGMP Rocky Mountain Chapter monthly meeting. Members enjoyed an Earth Day – SGMP Growing Great Partnerships theme for this luncheon. An earth day themed beverage was passed as attendees entered the Mt. Elbert meeting room after checking in at registration. The lunch menu began with a kale salad with roasted beets, goat cheese, candied walnuts served with raspberry vinaigrette. The entrée was a duet that included pan seared coconut crusted mahi mahi served with pineapple beurre blanc and fingerling potatoes and a stuffed airline chicken breast with ricotta cheese, mushrooms and orange reduction. Dessert was a deliciously created Chef’s dirt cake.
Chapter president, Lynette Schick, CMP, led us in the pledge of allegiance before welcoming members and guests. The board and special guest attendees introduced themselves and then Director of Sales Renee Wreidt spoke briefly about the Denver Airport Marriott at Gateway Park property and was presented with a plaque from the Rocky Mountain Chapter as a token of appreciation for being this month’s host property.
Our featured speaker today was Bill Amaral, Business Partnership and Travel Manager with the State of California, Department of General Services, Statewide Travel Program. He has been a member of SGMP off and on since 1997. Earlier in his career, he worked for Pan American World Airways, Inc., as a member of the international in-flight service team. He was founder of the Sacramento Business Travel Association and served as Past President. Bill has been conducting travel safety and security workshops and mileage management education forums for over 25 years. He has presented to over 50 Business Travel and Meeting Planning Associations around the country as well as numerous private sector companies.
Bill’s presentation on travel safety included information around pre-trip preparation, what to do and not do at the airport, on the plane and at the hotel. He provided copies of travel safety tips to all attendees and shared information on what is currently being done around security while traveling and what the future may bring. Volunteers Russell Guibord, with the DIA Marriott hotel, and yours truly participated in a fun challenge to see who could open and put on their safety vest in the least amount of time. I, sadly, did not win that challenge.
Learning objectives received at this session:
Defensive flying techniques and tips that could help you in a compromising situation.
Safety solutions for your meetings and events.
Learn how and when to practice these safety tips so you can be safe for the entire trip/event.
Thank you to all of our members who attended the April meeting. This meeting was approved for 1 contact hour of credit for the Fed/State/Local Travel core competency.
I hope to see you all next month on May 22 at the Warwick Denver hotel where our topic will be Part III of the Emergency Preparedness series – Hotel Smart, Meeting Planner Wise: Wise Planner Communication for Smart Hotel Evaluation of an RFP with national speaker Sandi Lynn.
Hotel Smart, Meeting Planner Wise
May 22, 2018 Chapter meeting
by Julian Huerta
It was a beautiful day at the Warwick Hotel in downtown Denver for our monthly SGMP Meeting. With the updates to the hotel and the wonderful meeting space, the future continues to look bright for their guests. We started the even with a fantastic meal of a Fresh green Salad with an entrée of stuffed chicken with shallots, mushrooms, and arborio rice. The desert was petite cheesecakes. Had we not had such an entertaining speaker, we might have fallen asleep after such a fantastic meal!
For today’s education, we had speaker Sandi Lynn, CMP, a former president of SGMP, current book author, planner and strategist. Ms. Lynn led us on a journey of how a meeting is viewed from the hotel stand point and how to best position your group to not be an “ugly baby”. Ms. Lynn, started us with internal workings of the sales team, namely how a hotel operates a daily business review then moves onto approval from the Director of Sales and Director of Revenue for booking. She informed our membership of focusing more on seasonality and how to bundle business for a better booking process.
She also drew attention to a newer trend that many planners are seeing regarding complimentary food included in meeting room rentals and both the function and ethical ramifications of our booking decisions. Additionally, her focus on the knowing the value of your business in relation to concessions was key from a hotel planner standpoint in how properly present your opportunities. Lastly her focus on the cancellation and attrition was a welcome reminder to how hotels operate and the true challenges the government segment has in selecting and contracting with a hotel.
As part of her program she reminded us that:
-Complimentary food as part of rental needs to specifically contract as complimentary
-Hotels busiest days of the week are traditionally mid-week
-The hardest day for a hotel to book is Sunday
-Prioritize your concessions and be realistic about what the hotel may offer
-Avoid being an ugly baby by setting your events as a win/win situation.
These points can help you focus on what the key terms are for a hotel and what the group truly needs. By being better planners and knowing our business we can be better partners to the hotel and set long term relationships.
General Information and Standing Rules for Chapter Program Attendees
Monthly program meetings will be conducted on the fourth Tuesday of every month at each month’s established destination, with the following exceptions: the Fall Education Conference will be held over Columbus Day weekend in October; the November monthly luncheon will be held the third Tuesday due to Thanksgiving week; and the December holiday luncheon will be held the second Tuesday in December due to the holidays. An April or May monthly luncheon may not be held due to the SGMP National Education Conference.
Monthly program registration is $15 for Planners and $30 for Suppliers. If a member attends without registering, and if space allows, the cost will be $30 for Planners and $45 for Suppliers. Please note that walk-ins will not be allowed to pay by cash. Credit cards or checks only. If you are using a credit card a 3% processing fee will be added.
The registration deadline for all monthly meetings is three (3) business days prior to the meeting (Thursday COB). Any registration received after the deadline will be charged the walk-in rate of $30 for Planners and $45 for Suppliers.
Should a registrant need to cancel their attendance at a monthly program, they must call (720) 508-6209 or email mail to://chele.clark@coag,gov by 2:00 p.m. the Friday before the meeting to let the Chapter leadership know that they will not be able to attend. If they registered on line with a credit card, they will receive a credit for a future monthly meeting (to be used within six months of cancellation date). If the registration was marked as a pay at the door and the registration was not cancelled in time, an invoice will be sent for payment of the appropriate registration fee. This cancellation policy was put in place to be fair to the hotel providing the meal.
If a registrant fails to attend a monthly program meeting, fails to cancel by 2:00 p.m. the Friday before the meeting, and becomes a no-show then they will not be allowed to attend any future Chapter program meetings/events until they pay their prior no show registration fee. The fee can be paid when registering on line or at the door the day of the next monthly meeting/event that they attend.
To receive a full refund from the Fall Education Conference, a written request must be submitted to the President two weeks prior to the conference. Any request for refunds received after that date will instead have the registration fee applied towards next year’s conference.
A Planner guest can only attend the first meeting complimentary but will be required to pay $15 for attendance at a second meeting. Supplier guests will pay a registration fee of $40 for their first two meetings. Please note that guests, whether a Planner or Supplier, must join the Chapter before attending their third meeting. Suppliers must join with one government or contract planner, unless the Chapter is in a freeze. In that case, a Supplier who wants to join must have two government and/or contract planners to be eligible to join.
The host property is permitted to have additional co-workers in attendance at no additional cost to SGMP and should notify the Program Chair regarding the total number of attendees from the host property.
If the Chapter cancels a meeting (i.e., due to inclement weather), and a member has paid for attendance, credit will be granted up to 60 days.
New Supplier members who have replaced a former member will receive an official Chapter name tag once the name change has been verified by SGMP Headquarters.